Shipping policy
Shipping Process:
We strive to process and ship orders promptly. Upon receiving your order, we typically process it within 2-3 business days. However, during peak seasons or promotional periods, processing times may be extended.
Shipping Methods:
We offer various shipping methods to cater to your needs. Standard shipping typically takes 5-10 business days for delivery within the India.
Shipping Costs:
Standard delivery costs ₹46, while express delivery is priced at ₹50. Additionally, returning damaged items incurs no additional fees.
International Shipping:
Currently, we do not offer international shipping due to regulations. We apologize for any inconvenience this may cause. Please reach out to us for possible exception escalate@flamey.in
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status and location of your package.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Delays:
While we make every effort to deliver your order promptly, unforeseen circumstances such as weather conditions or carrier delays may cause shipping delays. We appreciate your patience and understanding during such situations.
Shipping Returns:
If you need to return an item, please refer to our Return Policy for instructions on how to initiate a return. Please note that shipping costs associated with returns are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure a seamless shopping experience.