For any issues or queries, please contact our support team at support@flamey.in. Our dedicated support team is available to assist you with any concerns you may have regarding your order or shopping experience.

If you do not receive adequate assistance or if your issue remains unresolved, you can escalate it to our grievance team at escalate@flamey.in. Please include your order number and details of the issues faced in your email. Our grievance team is committed to addressing escalated concerns promptly.

Please note that the Service Level Agreement (SLA) for escalation replies is 7 working days. We appreciate your patience and cooperation as we strive to provide you with the best possible experience.

Business address : Surathkal, Mangalore, Karnataka, India. Pincode – 575025